Privacy Policy

At Lumino Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Email address, username, password, and full name
• Profile Information: Career preferences and settings
• Resume Data: Resumes you upload for analysis
• Job Information: Job postings you save or track
• Payment Information: Billing details processed through Stripe
• Usage Data: How you interact with our Service

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Analyze your resume and provide personalized feedback
• Match your profile with job opportunities
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities

3. Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

• Data is encrypted in transit using TLS/SSL
• Data is encrypted at rest in our databases
• Access to personal data is restricted to authorized personnel
• We regularly review and update our security practices

4. Third-Party Services

We use trusted third-party services to operate our platform:

• Supabase: Database and authentication services.Privacy Policy
• Stripe: Payment processing. We do not store your full credit card information on our servers.Privacy Policy
• Anthropic (Claude AI): AI-powered analysis and suggestions. Your data is processed according to their data processing terms.Privacy Policy
• Google: OAuth authentication (if you sign in with Google).Privacy Policy

5. Cookies & Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. Analytics cookies may be used to understand how visitors interact with our Service, helping us improve the user experience.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR):

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Request a machine-readable copy of your data
• Restriction: Request limitation of processing
• Objection: Object to certain types of processing

You can exercise these rights through your account settings or by contacting us directly. We provide data export and account deletion features in your account settings.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request that we disclose what personal information we collect, use, disclose, and sell about you
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions
• Right to Correct: You may request correction of inaccurate personal information
• Right to Opt-Out: You may opt out of the "sale" or "sharing" of your personal information. Note: We do not sell your personal information to third parties
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Categories of Personal Information Collected: In the past 12 months, we have collected the following categories of personal information:

• Identifiers (name, email address, IP address)
• Professional or employment-related information (resume content, work history)
• Education information (degrees, institutions)
• Internet or network activity (browsing history on our site, interactions with features)
• Commercial information (subscription and payment history)

To exercise your California privacy rights, please contact us at privacy@luminopro.ai or use the privacy settings in your account. We will verify your identity before responding to your request.

8. AI Processing

To provide our AI-powered features, we transmit certain information to Anthropic, our AI service provider. This includes:

• Resume content you upload for analysis
• Job descriptions you provide for matching
• Your queries and interactions with our AI features

Anthropic processes this data in accordance with their Privacy Policy and API Terms. When using our API service, Anthropic does not use your data to train their AI models. We recommend reviewing Anthropic's policies to understand how they handle data.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes. Anonymized, aggregated data may be retained for analytics.

10. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: